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Unlock the full potential of SAP Business ByDesign® (SAP ByD) with our expert consultants and contractors delivering tailored consultancy services. Our team goes beyond technical expertise to act as strategic partners, aligning SAP ByD capabilities with your unique business goals to drive measurable growth and operational excellence. Our SAP Business ByDesign Consultancy Services Include: • Pre-purchase Reviews: Evaluate how SAP ByD fits your business needs before investment. • Business Process Design & Optimization: Streamline and optimize workflows for maximum efficiency and compliance. • SAP Data Migration Assistance: Support migrating data to SAP Business ByDesign and SAP S/4HANA®. • Change Project Guidance and User Adoption: Strategize change management, training, and workshops to ensure smooth ERP adoption. • Output Form Enhancements: Customize business documents with Adobe LiveCycle Designer® tailored to operational needs. • System Scope Enhancement: Extend SAP ByD’s standard processes via targeted change projects. • System Audits and Continuous Optimization: Post go-live audits identify improvement areas; ongoing support ensures optimal performance. • Integration and Custom Development Support: Assist integrations with SAP add-ons, SAP® Build Process Automation, SAP Concur®, SAP SuccessFactors®, Azure AD®, OKTA®, and custom development via SAP Cloud Applications Studio. Specialised SAP ByD Finance & Supply Chain Consulting Optima Cloud Consulting offers expert finance management and supply chain consulting tailored for SAP Business ByDesign systems. We support businesses in streamlining financial operations, optimizing supply chains, and achieving operational excellence. Our consultants and contractors serve clients across the UK and Europe, delivering proven expertise in finance and supply chain modules. Why Partner with Our SAP ByD Consultants and Contractors? • Gain strategic insights that align technology with your business goals. • Ensure smooth ERP adoption via comprehensive change management and training. • Maximize ROI through process optimization, integrations, and scalable solutions. • Benefit from ongoing expert support to adapt as your business evolves. Ready to transform your ERP experience? Contact our SAP Business ByDesign consultants and contractors for a personalized consultation or system health check to explore how we can support your digital transformation journey.

Ensure your SAP Business ByDesign (SAP ByD) environment performs optimally with Optima’s expert SAP ByDesign Support and Maintenance services. Our dedicated team provides responsive, reliable helpdesk support combined with proactive system maintenance to keep your ERP running smoothly. Our SAP ByDesign Support & Maintenance Services include: • Incident Management & Troubleshooting: Quick resolution of technical issues to reduce downtime and maintain business continuity. • User Support & Helpdesk Services: Assisting users with queries, permissions, and navigation to boost productivity. • System Monitoring & Preventive Maintenance: Ongoing system health checks and updates to prevent disruptions and improve performance. • Software Updates & Patch Management: Applying SAP patches and updates for security, compliance, and enhanced functionality. • Custom Support Plans: Tailored service options to meet your business needs—ranging from basic support to comprehensive managed services. • Integration & Configuration Assistance: Continuous support for integrations and customizations to optimize your SAP ByD system. Why Choose Optima for SAP ByDesign Support and Maintenance? • Experienced consultants certified in SAP Business ByDesign support and technical services. • Proactive approach to minimize risks and maximize ERP uptime. • Fast, dedicated helpdesk ensuring user satisfaction and operational efficiency. • Flexible support plans tailored to your business size and requirements. Keep your SAP Business ByDesign system running at peak performance and avoid costly disruptions. Contact Optima Cloud Consulting today to learn how our SAP ByDesign Support and Maintenance services can enhance your ERP investment and empower your business.

Experience a seamless and successful ERP transition with Optima, your expert SAP Business ByDesign implementation partner. As trusted SAP Business ByDesign consultants, we guide your business through every phase of the implementation lifecycle, from detailed requirement gathering and solution design to precise system configuration, data migration, testing, and comprehensive Post Go-Live hypercare support. Our proven methodology follows SAP’s Activate framework phases: Prepare, Realize, Verify & Launch, ensuring a structured and efficient project execution tailored to your unique business needs. Whether you are deploying SAP Business ByDesign for the first time or re-implementing after business changes like mergers or acquisitions, Optima’s experienced consultants partner closely with you to minimize disruption, optimize processes, and accelerate time-to-value. Our SAP Business ByDesign Implementation Services Include: • Requirement Analysis & Solution Design: Thorough evaluation of your business processes to architect an SAP ByD system perfectly aligned with your objectives. • System Configuration & Customization: Tailored setup of SAP modules and workflows to maximize your ERP investment and support scalability. • Data Migration & Validation: Support accurate migration of legacy data to SAP ByD, including cleansing, mapping, and rigorous validation to maintain data integrity. • Testing & User Training: End-to-end system testing combined with comprehensive user training sessions and documentation to guarantee readiness and confidence upon launch. • Post Go-Live Hypercare & Support: Focused support during and after go-live, rapidly resolving issues and fine-tuning the system for peak performance. Why Choose Optima as Your SAP Business ByDesign Implementation Partner? • Certified SAP Business ByDesign consultants with deep industry and technical expertise. • Proven project management aligned with SAP Activate methodology to ensure on-time, on-budget delivery. • Commitment to minimizing business disruption while maximizing adoption and ROI. • Personalized support that grows with your evolving business needs. Accelerate your digital transformation journey with Optima’s trusted SAP Business ByDesign implementation services. Connect with our SAP ByD experts today for a consultation and project roadmap tailored to your success.

SAP Business ByDesign - What's New 26.02 Release Update SAP Business ByDesign 26.02 delivers a meaningful upgrade to the customer support experience, introduces new extensibility options, and strengthens core business processes. As part of the SAP Business ByDesign 26.02 What’s New update , the standout enhancement is the redesigned Built‑In Support experience, now fully aligned with SAP for Me and SAP’s broader Cloud ERP support model. Top 3 benefits for customers: Faster, clearer support resolution through a modernised Built‑In Support interface Better extensibility  with new PSM‑enabled fields, including updates to the Transportation Lane Improved consistency  with SAP’s cloud roadmap, especially around support, analytics, and integration touchpoints A Modern, Unified Built‑In Support Experience The biggest change in SAP Business ByDesign 26.02 is the next‑generation Built‑In Support (BIS). SAP has redesigned the support experience to match what customers already see in S/4HANA Cloud and other SAP cloud products, creating a unified and modern support model. What’s new in Built‑In Support? A cleaner, modern UI inside your ByDesign tenant Full integration with SAP for Me for seamless switching A unified support model across SAP Cloud ERP Flexible case management: Create and track cases inside ByDesign Manage everything centrally in SAP for Me Move between both without losing context Better transparency with clearer case history, attachments, and communication threads Why this matters This is a major quality‑of‑life improvement. Customers get faster answers, key users get better governance, and partners get a more predictable support workflow. SAP Business ByDesign 26.02 What’s New: Functional Enhancements Across Core Business Areas SAP continues to refine ByDesign with targeted improvements that make everyday operations smoother. Supply Chain Management New PSM read‑release fields added to the Transportation Lane Better access to logistics and sourcing data for integrations Stronger automation potential for partners and customers These updates form an important part of the SAP Business ByDesign 26.02 What’s New  enhancements for logistics and sourcing. Finance & Controlling While this release is not finance‑heavy, SAP has aligned ByDesign more closely with SAP Cloud ERP innovations: Improved consistency with S/4HANA Cloud reporting structures Better integration points for analytics and liquidity planning Platform & Extensibility Additional PSM and API updates Cleaner data structures for reporting and integration More flexibility for partner‑built extensions New APPLICATION_LOG  fields exposed in the Public Solution Model for custom analytics Together, these improvements strengthen the extensibility pillar of the SAP Business ByDesign 26.02 What’s New  release. Alignment with SAP’s Cloud ERP Strategy SAP is clearly positioning ByDesign as a stable, mid‑market cloud ERP that integrates smoothly with the wider SAP ecosystem. Strategic signals from this release: Built‑In Support now mirrors S/4HANA Cloud and SuccessFactors SAP for Me becomes the central cockpit for lifecycle and support Extensibility updates ensure ByDesign remains integration‑friendly SAP continues to invest in consistency rather than disruptive change This is reassuring for customers who value continuity and long‑term stability. What This Means for End Users A simpler, more intuitive support experience Faster case creation and tracking Clearer communication with SAP Support A consistent experience across SAP cloud products What This Means for Key Users & Administrators Reduced admin overhead Better governance through SAP for Me More predictable support workflows Improved integration options via new PSM fields What This Means for Partners & Consultants For partners, SAP Business ByDesign Release 26.02 brings: More efficient support processes Cleaner integration design Better reporting alignment with SAP’s cloud roadmap Faster troubleshooting and escalation Final Thoughts on SAP Business ByDesign 26.02 What’s New SAP Business ByDesign 26.02 is a strategically important release. The new Built‑In Support experience alone delivers immediate value for every customer, while the incremental enhancements across Supply Chain, Finance, and Platform Services strengthen ByDesign’s position as a reliable, cloud‑native ERP for mid‑market organisations. Optima Cloud Consulting will continue to analyse each release and provide clear, practical guidance to help customers maximise their SAP investment. Learn more on the SAP Help Portal

E-Invoicing Mandates with SAP Business ByDesign Complying with Global E-Invoicing Mandates, with solutions for SAP Business ByDesign As digital transformation reshapes global commerce, electronic invoicing (e-invoicing) is now a legal requirement in many countries. Governments enforce e-invoicing mandates to reduce fraud, boost tax collection, and streamline business processes. For companies operating internationally or in countries with active or upcoming mandates; compliance is essential to avoid penalties and gain process efficiency. This blog outlines the evolving landscape of e-invoicing mandates, highlights key compliance models, and shows how SAP Business ByDesign helps businesses meet local requirements, even as rules change. Understanding Global E-Invoicing Mandates E-invoicing  is the electronic creation, exchange, and processing of invoices in a structured digital format that can be automatically checked and validated by tax authorities. Mandates Active in 130+ Countries:  Including Brazil, Italy, India, Mexico, France, Poland, South Korea, Saudi Arabia, and nearly all EU members. Mandate Variants:  Rules vary by country; scope (B2B, B2G, B2C), required formats (UBL, XML, PEPPOL), and compliance models. Common Compliance Models Clearance Model:  Invoices are sent to the tax authority for real-time validation before being sent to customers (e.g., Italy, Brazil). Post-Audit Model:  Businesses exchange invoices directly but must keep detailed audit records for authorities (common in parts of Europe). Continuous Transaction Controls (CTC):  Real-time reporting with validation (e.g., Mexico, and coming EU updates). The regulatory focus has expanded in recent years; from government contracts (B2G) to now cover private sector transactions (B2B), with mandates and deadlines evolving rapidly. E-Invoicing Compliance Challenges Regulatory Complexity:  Every jurisdiction enforces unique invoice formats, tax rules, signatures, and deadlines. Integration Needs:  Synchronizing ERP, tax authority platforms, and third-party solutions calls for strong data transformation and reliable connectivity. Audit and Security:  Businesses must maintain tamper-proof records and be prepared for audits, all while ensuring data privacy and confidentiality. How SAP Business ByDesign Supports E-Invoicing Compliance SAP Business ByDesign is a cloud ERP solution for small to midsize businesses and subsidiaries. It offers e-invoicing capabilities/mandates for a few localized countries to help meet country-specific e-Invoicing requirements. In regions without direct localization, it integrates with trusted third-party solutions and add-ons to meet evolving mandates. This flexible approach ensures continuous, scalable compliance across diverse markets. Key Features Flexible XML Invoice Transformations:  Supports custom XML and XSLT mappings for country-specific schemas (e.g., UBL, PEPPOL BIS). Can also handle receiving and processing incoming e-invoices for validation and integration. Web Services Integration:  Enables real-time or batch invoice submissions to clearance platforms or validation hubs, supporting all major e-invoicing models. Third-Party Solution Integration:  Compatible with leading third-party compliance providers when local legal requirements call for external certification or connectivity. Multi-Country and Multi-Legal Entity Support:  Manage multiple formats, tax rules, and compliance requirements from one system. Automation and Error Reduction:  Automates invoice generation, validation, and delivery for faster, more accurate invoicing. Archiving and Audit Trails:  Invoices are securely archived to meet legal retention periods, with comprehensive logs for audits. Compliance Updates:  SAP updates fully localised countries, with country-specific compliance content to meet new legal changes. Benefits of Using SAP Business ByDesign for E-Invoicing Regulatory Compliance: Maintain alignment with evolving e-invoicing mandates across multiple countries, helping reduce the risk of rejected invoices, tax penalties, and compliance breaches by leveraging SAP’s updates for fully localised countries. Operational Efficiency: Automate and streamline your invoicing workflows to minimize manual data entry and errors, accelerate invoice processing, and improve cash flow and payment cycles. Seamless Integration: SAP Business ByDesign connects with tax authority platforms through certified and approved third-party agencies and e-invoicing solutions via web services. Because local e-invoicing rules vary widely, many businesses use trusted partners or middleware alongside ByDesign to ensure smooth, compliant invoice processing across regions. Scalability and Flexibility: Benefit from SAP Business ByDesign’s scalable cloud architecture that supports business growth and adapts quickly to new or changing regulatory requirements, plus flexible XML/XSLT transformation capabilities. Global Reach with Local Adaptation: Leverage built-in support for localized e-invoicing mandates in key countries, combined with third-party integrations for regions without native localization, facilitating compliant operations in multiple markets while maintaining centralized control.   E-Invoicing Implementation: Implementing e-invoicing with SAP Business ByDesign typically involves these key steps to ensure compliance and efficiency: Configure e-invoicing and integrations:  Set up country-specific features and connect with tax authorities via third-party providers as needed. Customize invoice templates:  Adapt layouts and formats to meet local rules. Scope and configure incoming invoices:  Handle manual and electronic invoices with XSLT transformations. Testing support:  Assist with test scenarios and validations before go-live. Documentation and training:  Provide clear guides and train your team. Go-live transition:  Manage smooth switch-over to live environment. Post go-live support:  Offer dedicated help to resolve issues and optimize processes. This structured approach ensures a smooth, compliant, and reliable e-invoicing rollout tailored to your business. Conclusion E-invoicing mandates have become a critical part of doing business worldwide, and the rules continue to evolve from country to country. SAP Business ByDesign offers integrated compliance tools, XML customization, web service connectivity, and trusted partner integrations to help organizations align with these local requirements.   Because each business and jurisdiction operates differently, the most effective setup is one that is configured to your specific operational, legal, and technical landscape. Navigating e-invoicing mandates can be complex, but a well-designed SAP Business ByDesign environment can provide a streamlined, scalable foundation for staying compliant and efficient as regulations change over time.

SAP Business ByDesign Tenant Management Introduction SAP Business ByDesign Tenant Management is important for administrators and users alike. Whether you are new to the platform or have experience with SAP’s cloud ERP, having a good understanding of tenant management helps your organisation maintain reliable operations, comply with business rules, and get the most out of support services. This guide offers practical tips for SAP Business ByDesign Tenant Management, supporting businesses and ByDesign clients with useful advice on how to manage tenants effectively. 1. Understanding SAP Business ByDesign Tenant Management A tenant is your organisation’s dedicated SAP system. Most businesses have more than one tenant, which is an important part of effective SAP Business ByDesign tenant management. The production tenant is used for business operations and holds your live data, and it typically comes with one test tenant for training, development, or trying out new features. Sometimes, you may need additional test tenants for specific purposes, such as user acceptance testing or specialised development projects; these can be arranged with SAP at an extra cost. Keeping these environments separate reduces the risk of mistakes and allows safe experimentation without disrupting daily business operations. Tenant lifecycle events, such as refreshing a test tenant with production data or terminating a test environment, can be managed directly via the Service Control Center work center in your production tenant. This enables administrators to coordinate tenant refreshes, deletions, and other actions more efficiently, with less reliance on SAP support. 2. Setting Up a New Tenant (Initial Implementation) When onboarding your organisation’s first SAP Business ByDesign tenant: Select the appropriate region or data centre and language for your business. This decision is critical for regulatory compliance, onboarding efficiency, and ensuring alignment with UK and EU data protection requirements (e.g., GDPR). Collaborate with your SAP System Integrator or Partner to configure the tenant according to your business-specific needs and operational workflows. Define and assign user roles and permissions meticulously from the outset to safeguard sensitive business processes and control access. Plan your data migration strategy carefully; map and validate all existing business data as it is imported into SAP ByDesign to ensure completeness and accuracy before go-live. 3. Refreshing a Test Tenant with Live Data Refreshing a test tenant with production data is useful for realistic testing before going live. Contact SAP support to request this refresh. Coordinate with your team to ensure a suitable timing, as your production system may need to be offline. Downtime can vary depending on the data volume and SAP’s availability. Coordinate closely with SAP support and your project team to pick suitable timing and minimise business disruption; consider critical business periods. After the refresh, check company structures, integration links, and user accounts for accuracy. Limit the number of refreshes to keep development and testing environments organised. Tenant refresh activities can only be performed outside of the contractual maintenance period (CMP) window. 4. Requesting a New Test Tenant You can also ask for an empty tenant without live data if that suits your project. A new test tenant can only be requested after scheduling deletion of the current one, with both usable in parallel for up to three weeks. Avoid requesting new tenants from two days before the test system upgrade until two weeks before the production upgrade. Always check upcoming upgrade schedules and reference the SAP release calendar before submitting test tenant requests to avoid delays. 5. Data Protection and Backups in SAP ByDesign With SAP Business ByDesign, backups and disaster recovery are handled by SAP. You do not need to make backups yourself, nor can you create or download system backup files as you might with on-premise solutions. You can still regularly export important reports and business records for your own audits. SAP automatically manages daily backups and several other backup types, such as full, differential, and log backups, for all tenants. If there is a system failure, major error, or data loss, SAP can restore your system to any available backup within their retention period (normally ranging from 14 to 28 days, depending on tenant type and contract). When you request a system restore, all changes made since the restore point will be lost. This means any transactions, updates, or configuration changes added after that backup will be removed and cannot be recovered. SAP’s backup system provides security and business continuity. Your own responsibility is managing exports of reports, data, and critical business objects that you wish to keep locally. 6. Decommissioning, Protecting Development Work and Managing Costs Unused tenants cost money, so keep track of your tenant count. Before removing any tenants, ask your implementation partner to support the process, and always export essential business data and reports to meet legal, audit, or day-to-day requirements. If your organisation has developed custom features, add-ons, reports, or integrations using the SAP Business ByDesign SDK or SAP Cloud Applications Studio, make sure all development work (such as scripts, code, bespoke configurations, and integration artefacts) is securely backed up outside the tenant before deletion. Development artefacts left inside the tenant will be permanently unrecoverable once deleted, ensure all key work is exported. Ask SAP or your implementation partner to remove tenants no longer needed. Update all system integrations and connections so they do not reference any tenant that has been decommissioned or removed. 7. Troubleshooting Common Issues Some frequent problems and solutions: Tenant setup fails: Check for valid licences and submit clear requirements to SAP. Integration breaks after refresh: Review integration settings and user details. Access or login issues: Revisit user roles and permissions after system changes. Unexpected charges: Maintain a list of active tenants and check all invoices carefully. Missing users or login problems after a refresh may need a user reset or update. 8. Best Practice Summary Review tenant setup, access rights, and backup procedures for development work regularly. Stay up to date with SAP release notes and ‘What’s New’ documentation. Use SAP support and ByDesign online communities for tricky issues. Regularly schedule exports of important business data and reports. Make sure your processes comply fully with UK regulations and GDPR. Conclusion Effective SAP Business ByDesign Tenant Management helps your business stay efficient, secure, and cost-effective. Backups and disaster recovery are fully managed by SAP, allowing your team to focus on business outcomes rather than technical worries. If you need advice on tenant management or any aspect of SAP Business ByDesign cloud ERP, contact Optima Cloud Consulting for expert support. This guide shares the main practical points for SAP Business ByDesign Tenant Management and data protection. For further detail or advice on specific situations, please refer to official SAP resources or contact Optima Cloud Consulting.

Optima Cloud Consulting—SAP Business ByDesign ERP specialists and certified SAP Business ByDesign consultants delivering expert ERP support across the UK and Europe. Expert SAP Business ByDesign ERP Consultants Supporting SMEs Across the UK & Europe Visual preview of Optima Cloud’s digital connectivity solutions SAP Business ByDesign Consulting & Scalable Cloud IT Solutions for SMEs At Optima Cloud Consulting , we specialise in customer-focused, cloud-based IT solutions centred on SAP Business ByDesign ®. Our SAP-certified consultants deliver expert ERP implementation, ongoing support, and bespoke digital transformation services tailored to small and medium-sized businesses across the United Kingdom and Europe. For organisations experiencing growth or evolving needs that exceed the capabilities of their current ERP systems, our team provides strategic guidance and hands-on expertise to navigate the transition to SAP S/4HANA Cloud Public Edition ®. Leveraging deep experience with SAP Business ByDesign and S/4HANA Cloud ERP, we empower future-focused businesses to unlock advanced performance, scalability, and continuous innovation through intelligent cloud solutions. Partner with us to streamline operations, boost efficiency, and drive sustainable growth with scalable cloud technology. Explore our comprehensive Services designed to support every stage of your digital transformation journey. Contact us today to discover how Optima can help your business thrive in the digital era. About SAP Business ByDesign SAP Business ByDesign – Scalable Cloud ERP for Growing Businesses SAP Business ByDesign® is a scalable, cost-effective, and easy-to-use cloud ERP solution designed to support the rapid growth of small to medium-sized businesses. It integrates essential business functions including finance, sales, project management, procurement, and human resources into one secure cloud platform that is accessible anytime, from anywhere. This unified system helps streamline operations, improve efficiency, and deliver real-time insights into business performance. To explore how it can support your business growth, visit our SAP Business ByDesign overview , review its key features and benefits , and discover industry-specific solutions , tailored to accelerate your digital transformation journey. About Optima About Optima Cloud Consulting – SAP Business ByDesign Experts Optima is a trusted partner in business consultancy and SAP Business ByDesign® implementation. We deliver comprehensive, tailored solutions to meet each client’s unique requirements. Our expert team is dedicated to helping businesses streamline operations, enhance productivity, and achieve sustainable growth. Our Mission: Empowering Your Digital Transformation Our mission at Optima is to empower businesses through innovative and effective SAP-based solutions. We build lasting relationships by delivering exceptional service and maintaining a strong commitment to excellence. Our Experience: Delivering SAP Business ByDesign Solutions Across UK & Europe With extensive experience across diverse sectors, we have successfully catered to businesses of all size; from small teams of five to enterprises operating in over 80 countries. Our expertise spans industries including Telecom, Finance, Professional Services, Recruitment, Marketing, Manufacturing, and Supply Chain Management. Our Services: Tailored SAP Business ByDesign Consultancy & Support We offer a comprehensive suite of services designed to support your growth: SAP ERP Implementation & Business Consultancy: Expert guidance to navigate complex challenges. Process Optimization: Streamlining operations to maximize efficiency. SAP Business ByDesign Service Desk: Dedicated IT support to maintain and enhance your SAP environment. Explore our full range of Services for detailed information. Why Choose Optima Cloud Consulting? Expertise, Quality & Customized Solutions Expertise: Deep industry experience across multiple sectors. Customized Solutions: Services tailored to your specific business needs. Commitment to Quality: Relentless focus on delivering excellence. Thank you for considering Optima; we look forward to partnering with you to help your business thrive in the digital age. Our Services We partner with growing businesses to deliver expert SAP Business ByDesign consultancy, seamless ERP implementation, and ongoing IT support. Our tailored digital transformation solutions help streamline operations, boost efficiency, and achieve your business goals. To learn more about our full range of offerings, visit our Services page. For in‑depth information on each individual service, see Explore our Services .

Find answers to the most common questions about SAP Business ByDesign and our services. Explore topics, features, and support at Optima Cloud Consulting. Need more help? Contact us for personalised assistance. FAQ Welcome to our FAQ page. Here you’ll find answers to common questions about our services and SAP Business ByDesign solutions, organised by topic for easy navigation. For details about privacy or terms, please see our site’s policy links. If your query isn’t listed, contact us for further support and personalised assistance. ! Widget Didn’t Load Check your internet and refresh this page. If that doesn’t work, contact us.

Explore SAP Business ByDesign features and industry solutions in finance, CRM, supply chain, projects, and HR—supported by Optima Cloud Consulting UK & Europe SAP Business ByDesign Features and Industry Solutions SAP Business ByDesign® is a scalable cloud ERP solution designed for small and medium-sized businesses. It integrates core business functions including finance, CRM, supply chain, project management, and HR into one secure cloud platform. This page explores SAP Business ByDesign features and industry-specific solutions that help UK and European SMBs streamline operations, improve visibility, and scale with confidence, supported by Optima Cloud Consulting. Features and Benefits of SAP Business ByDesign SAP Business ByDesign offers a comprehensive suite of features designed to help small and medium-sized businesses manage core operations with precision and agility. From finance and CRM to supply chain, project management, and HR, each module delivers real-time insights and process automation to support scalable growth. This section highlights key ERP capabilities and benefits that enable UK and European SMBs to operate more efficiently and make informed decisions. Finance Features SAP Business Bydesign provides real-time snapshot of financial health of your enterprise, allowing you to optimise key tasks and efficiently manage cash flow and liquidity General ledger, Accounts Receivable & Accounts Payable Achieve a thorough understanding of your financial transactions and outstanding balances with both customers and suppliers. This enables effective cash flow management and valuable insights to the overall financial health of your company. Cash flow management Real-time monitoring, forecasting, and effective cash position optimization help make informed decisions to strengthen your company's liquidity and financial stability. Reporting and analytics Gain a thorough understanding of your company’s financial health to enhance planning, budgeting, and trend analysis. Global operations management Manage your global operations more efficiently by overseeing multiple legal entities, in local currencies and accounting principles all in real time. Compliance and governance Ensure compliance with financial regulations and internal policies by implementing internal controls, audit trails, transparency and regular compliance checks. Customer Relationship Management (CRM) Enhance customer engagement through efficient management of your processes across marketing, sales, and service. Marketing Leverage personalized customer information to enhance your campaigns, improve lead generation & qualification, and streamline handover to sales team. Sales Automate your sales force and improve account management, encompassing everything from contact interactions to invoicing. Service Provide your employees with the essential tools and insights to deliver exceptional service and increase customer satisfaction. Supply Chain Management (SCM) Optimizing supply chain performance by aligning demand and supply more effectively and enhancing flexibility to foster better collaboration between customers and suppliers. Product development Expedite market entry and guarantee that product designs fulfil customer requirements. Supply chain management setup Offers a comprehensive overview of your supply networks and layout configurations to enhance supply chain modelling. Planning and control An exception-driven approach to procurement planning and control addresses deviations, enhancing efficiency and decision-making. Manufacturing, warehousing, and logistics Efficient manufacturing, warehousing, and logistics, streamline operations, reduce costs, and enhance product quality. Procurement Offering self-service procurement which empowers employees to save time and costs, using centralised supplier information, and help negotiate better deals. Sourcing Centralize supplier and product data to streamline negotiations, manage contracts efficiently, and enhance supply chain visibility. Purchasing Optimize your company’s purchasing with real-time data, empowering buyers to negotiate better prices and enhance cost efficiency. Project Management Effectively managing projects of any size and complexity, ensuring successful outcomes through comprehensive planning and execution. Project management on any scale Manage diverse projects, including research & development, and marketing efficiently with scalable project management strategies. Project planning and execution Project planning and execution Integrates with other business areas such as human resources, purchasing and finance for efficient resource allocation, cost control, and risk mitigation. Real-time project collaboration and monitoring Boosts visibility, communication, and resource management, ensuring timely and profitable project delivery. Microsoft Teams for SAP Business ByDesign Seamless collaboration and real-time data sharing between SAP Business ByDesign and Microsoft Teams. Human Resources Optimizing HR processes from workforce administration, time & attendance tracking, employee self-service to organization management. Time and labour management Effectively manage time, labour and compensation with centralized data and self-service processes. Workforce administration Administer and carry out employee related tasks, example time tracking, procurement activities, and personal management. Resource management Grant employees and contractors access to integrated knowledge on skills, availability, utilization for both time & labour management and projects. Payroll Simplify payroll processing and leverage interfaces with third-party payroll providers. Industry Solutions Overview SAP Business ByDesign offers industry-specific ERP capabilities tailored to the unique needs of professional services, manufacturing, and wholesale distribution. For service-based firms, it enables real-time project visibility, profitability tracking, and customer lifecycle analysis. Manufacturers benefit from streamlined operations, partner management, and process efficiency. Wholesale distributors gain accurate demand forecasting, supply chain transparency, and unified customer experiences. These sector-focused solutions help SMBs operate smarter, faster, and more profitably, supported by Optima Cloud Consulting’s expertise across UK and European markets. Professional Services Streamline and automate essential processes for Professional Services. Gain real-time insights to client projects and boost value. Analyse customer lifecycle data to tailor service offerings. Assess project and client profitability to achieve portfolio objectives. Manufacturing Real-time view of manufacturing operations. Gain manufacturing process efficiency and improvements. Meet market demand by streamlining channel and partner management. Boost customer satisfaction and loyalty by gaining a comprehensive, 360-degree view of your customers. Wholesale distribution Accurate Demand Forecasting Supply Chain Transparency Cost Reduction & Inventory Optimisation Unified Customer Experience Features and Benifits of ByD Industry Solutions